Warranty Registration form:



Please fill out your details below to register your product for warranty and to receive encore product and safety updates. Encore warrants its product to be free from major defects in material or workmanship to the original purchaser, for a period of three months from the date of purchase.


This warranty is subject to the following limitations: The warranty is valid only when the product is used for kiteboarding on water and does not cover our products used in rental or teaching operations. Encore will make the final warranty determination, which may require inspection and/or photos, which clearly show the defect(s). If necessary, this information must be sent to encore for evaluation. 

If a product is approved to be defective by encore, the warranty will cover the repair or replacement of the defective product only. Encore will not be responsible for any costs or damages occurring as a result of a defective product. The warranty does not cover damage caused by misuse, abuse, neglect or normal wear-and-tear including but not limited to: assembly with other than encore components, damage caused by improper handling or storage, damage caused by use in shallow water and damage caused by anything other than defects in material and workmanship. 

This warranty is voided if any unauthorised repair, change or modification has been made to any part of the equipment. The warranty for any repaired or replaced equipment is good from the date of the original purchase only. The original purchase receipt must accompany all warranty claims. 

There are no warranties that extend beyond the warranty specified herein.

Warranty Claims

Warranty claims can only be handled once the product has been activated through our website. All claims must be registered here and have a return authorisation code prior to shipping to encore.

Your contact details:

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